Celiac safety profile
HELL Pizza
Pizza Restaurant · Pizza Delivery Service · Pizzatakeaway
321 Lower Queen Street, Richmond 7020, New Zealand
What you can eat here
Pulled from Gluto's celiac safety report for this location.
✅ Reported safe options
- Gluten-free pizzas/crusts (described by multiple diners as safe for celiacs when prepared as GF).
- Gluten-free garlic bread (explicitly mentioned as GF by diners).
- Gluten-free pizza options often come with dairy-free cheese variations, as cited by reviewers.
- Note: one older review mentions a gluten-containing topping being added to a GF pizza, underscoring that mistakes can occur if careful checks aren’t followed.
⚠️ Risks & cross-contamination
- The facility is not dedicated gluten-free, which inherently carries some cross-contamination risk potential.
- Documented gluten-free procedures exist: fresh gloves before making GF pizzas, dedicated GF trays, GF base sauce applied with a GF spoon, and GF boxes sealed with a Gluten Free sticker.
- Regular staff training and store audits are described in GF-policy materials, indicating an ongoing emphasis on reducing cross-contact.
- There is at least one historical report of a gluten-containing topping slipping onto a GF pizza, so consistent adherence to labeling and prep steps remains important for safety.
- A reviewer notes that Coeliac NZ cross-grain status has been mentioned in related context, which can imply recognized safety standards in some circles, but this is based on a review claim rather than a formal certification listed here.
Gluto score breakdown
Each axis is scored 0–100 from research + community signals.