Pho

⚠️ Risks & cross-contamination

• There are a few negative anecdotes that mention potential cross-contamination or lapses in practice (e.g., a review noting a staff member eating near prep areas). Such reports appear infrequently relative to the larger volume of positive experiences.
• A strong thread in the evidence is that staff are generally knowledgeable about gluten-free needs, ask about allergies, and label GF items clearly. Coeliac UK accreditation is repeatedly cited, which adds to confidence in cross-contamination precautions.
• Given the volume and recency of positive experiences, the overall sense is that cross-contamination risks are actively managed, but as with any multi-location chain, occasional issues can arise. If you are highly sensitive, it’s reasonable to reiterate your needs at seating and ordering.