Celiac safety profile
Ben & Jerry's
Ice Cream Shop · Bakery · Candy Store · Catering Service
638 Parkway, Gatlinburg, TN 37738
What you can eat here
Pulled from Gluto's celiac safety report for this location.
✅ Reported safe options
- Gluten-free ice cream flavors identified on the menu/binder. Examples referenced in the collected feedback include flavors like Coffee Coffee Buzz Buzz Buzz and Phish Food, among others that are listed as GF.
- Some GF flavors are described as certified gluten-free and are highlighted on the menu or binder for quick reference.
- The system of allergy protocol typically includes opening a new container, using a fresh scoop, and washing hands/change gloves to prevent cross-contact.
⚠️ Risks & cross-contamination
- The establishment is not described as a dedicated gluten-free facility. This means there is potential for cross-contamination if strict controls aren’t followed.
- However, numerous recent reports consistently describe reinforced precautions: binder/menu references, fresh containers, new scoops, gloves changed, and hands washed to elbow level in some accounts.
- There are occasional older or isolated notes indicating limitations (e.g., some reviewers reporting limited GF options or confusion about availability). As with any place that isn’t dedicated GF, there is some residual risk if protocols aren’t followed on a given visit.
Gluto score breakdown
Each axis is scored 0–100 from research + community signals.